Custom Sports Clothing

At Custom Sports Clothing, we aim to deliver high-quality custom sportswear quickly and reliably. Because most of our products are made to order, production and delivery times may vary depending on the complexity and quantity of your order.

Please read the information below regarding our shipping and delivery process.

Production Time

All of our sports clothing is custom manufactured, which means production begins once your order and artwork have been approved.

Typical production times are:

• Standard custom orders: 10–15 working days
• Large team or club orders: 2–4 weeks
• Peak season orders: Production times may be slightly longer during busy periods

Production time does not include shipping time.

We always aim to complete orders as quickly as possible while maintaining high quality standards.

Order Approval

Before production begins, customers may receive a design proof or mock-up for approval.

Production will only begin once the design has been approved and payment has been received.

Delays in approving artwork may affect the overall delivery time of your order.

Shipping Methods

We use trusted courier services to ensure safe and reliable delivery of your order.

Typical shipping partners include:

• DHL
• UPS
• Royal Mail
• DPD

The courier used will depend on your location and the size of your order.

Estimated Delivery Times

Estimated shipping times once production has been completed:

United Kingdom
• 2–5 working days

Europe
• 4–7 working days

International Orders
• 5–10 working days depending on the destination

Please note that these are estimated delivery times and may vary due to courier delays or customs clearance.

Shipping Costs

Shipping costs are calculated based on:

• Order size and weight
• Delivery destination
• Courier service used

Shipping fees will be displayed at checkout or provided in your order quotation.

For large team orders, shipping may be included within the overall order quote.

Customs & Import Duties

For international deliveries outside the United Kingdom, your order may be subject to:

• Import duties
• Customs taxes
• Local handling fees

These charges are determined by the destination country and are the responsibility of the customer.

We recommend checking with your local customs office if you are unsure about potential import charges.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number.

This allows you to monitor the delivery progress of your order.

Delivery Issues

If your order is delayed, damaged, or missing during delivery, please contact us as soon as possible.

We will work with the courier to resolve the issue and ensure your order reaches you safely.

Please report any delivery issues within 7 days of receiving your shipment.

Incorrect Delivery Information

Customers are responsible for ensuring that the shipping address provided at checkout is correct.

We cannot be held responsible for delays or lost packages caused by incorrect delivery information.

If you need to change your delivery address, please contact us immediately before the order is dispatched.

Split Shipments

For large or complex orders, items may sometimes be shipped in multiple packages. If this happens, you will receive tracking details for each shipment.

Contact Us

If you have any questions regarding shipping, delivery times, or order tracking, please contact our customer service team and we will be happy to assist you.

Thank you for choosing Custom Sports Clothing. We look forward to providing you with high-quality custom sportswear for your team, club, or event.